Managing customer relationships is at the heart of every successful business. With digital transformation taking over, Indian companies - from startups to large enterprises - are searching for the best CRM in India to manage leads, automate sales, and strengthen customer engagement.
In this comprehensive guide, we'll walk you through the 15 best CRM software in India, their features, pricing highlights, and why BizPlus CRM stands out as one of the most reliable solutions for growing businesses.
A CRM (Customer Relationship Management) system helps companies track leads, manage customer data, automate sales processes, and improve communication across teams. The best CRM in India ensures smooth collaboration, higher productivity, and better conversions.
Key Reasons to Use a CRM:
For startups, SMEs, and enterprises alike, a powerful CRM is not just a tool - it's a growth partner.
If you are looking for the best CRM in India, BizPlus CRM tops the list for its simplicity, flexibility, and affordability. Designed specifically for Indian businesses, it combines lead management, automation, and analytics under one roof.
Key Features:
Whether you need a CRM for small businesses in Pune or lead management software, BizPlus CRM offers scalability and cost-efficiency unmatched by global tools.
Zoho CRM is a popular choice among Indian SMEs. It offers automation, analytics, and AI-driven insights for sales forecasting. Known for its simple UI and affordable plans, Zoho is often considered among the best CRM in India for startups.
Salesforce remains a global leader in customer relationship management. Its cloud-based system provides advanced sales, service, and marketing tools. Although more expensive, large enterprises often consider Salesforce the best CRM in India for scalability.
HubSpot CRM is known for its free plan and inbound marketing tools. It offers features like lead tracking, deal pipelines, and email templates. Many SMBs use it as an entry-level CRM before moving to premium versions.
Freshsales, built by Chennai-based Freshworks, offers automation, AI insights, and pipeline visualization. It's highly suited for Indian SMEs looking for a locally supported, user-friendly CRM solution.
LeadSquared is a leading Indian CRM built for sales execution and marketing automation. It helps teams capture, nurture, and close leads faster. The platform is especially strong in industries like education and finance.
👉 Check out the original LeadSquared article on the 15 best CRM software in India for their detailed comparison.
Kylas CRM is tailored for growing sales teams. It offers unlimited users on all plans and focuses on ease of collaboration, pipeline tracking, and automation — making it a top contender among the best CRM in India.
Pipedrive is ideal for sales-driven businesses that want visual pipelines and simple deal management. It's known for its minimalistic design and integration with marketing tools.
While known for project management, Monday.com also offers a CRM module that integrates tasks, clients, and workflows - making it perfect for small agencies and service-based businesses.
Insightly provides a mix of CRM and project management tools. It's best suited for businesses that need to manage client relationships while tracking ongoing projects.
EngageBay is an affordable CRM for startups, offering marketing automation, live chat, and helpdesk tools. Its all-in-one nature makes it one of the best CRM in India for small business owners.
For companies already using Tally for accounting, TallyPrime CRM provides seamless integration, helping businesses manage financial and customer data in one place.
Cratio is a homegrown Indian CRM that focuses on lead tracking, automation, and mobile-friendly design. It's commonly used by real estate and manufacturing businesses.
Act! CRM provides sales automation, contact management, and marketing campaign features. It's suitable for mid-sized businesses looking to automate outreach and follow-ups.
Oracle NetSuite CRM offers enterprise-level capabilities for customer management, automation, and analytics. It's best suited for corporations that require integration with ERP systems.
If you run a small business, you need a system that's affordable yet powerful. The best CRM in India for small businesses offers automation, lead tracking, and team collaboration without complex configurations.
BizPlus CRM for Small Business in Pune provides these advantages with an easy-to-use interface. It helps small enterprises stay organized, automate marketing, and close more deals.
In real estate, timing is everything. The best CRM in India for real estate professionals must manage property leads, client follow-ups, and deal closures efficiently.
BizPlus CRM for Real Estate is designed to do exactly that — track buyer inquiries, automate communication, and enhance client satisfaction.
Leads are the backbone of sales success. The best CRM in India simplifies lead capturing, nurturing, and conversion tracking.
BizPlus Lead Management Software in Pune enables teams to assign leads automatically, set follow-up reminders, and monitor conversions seamlessly.
Business growth depends on how efficiently operations are managed. BizPlus Business Management Software in Pune helps streamline sales, service, and support into one unified system.
It gives businesses a 360-degree view of customers and performance metrics, truly earning its spot among the best CRM in India for all-round management.
Automation ensures that no lead is left behind. BizPlus Business Automation Software Pune automates repetitive tasks like sending follow-up messages, scheduling meetings, and assigning leads.
This automation saves hours each week and ensures consistent communication with clients.
Finding the right CRM can be tricky. Here's how to make the right decision:
While there are many CRM tools available, BizPlus CRM is built with Indian businesses in mind. Its user-friendly interface, automation features, and affordability make it an ideal choice for SMEs, real estate firms, and service providers.
Advantages of BizPlus CRM:
The Indian market is filled with great CRM options, but the best CRM in India is the one that aligns with your goals and budget. Whether you're a small business, a real estate developer, or a growing enterprise, BizPlus CRM offers the flexibility, features, and local support you need.
From business automation to lead management, BizPlus CRM ensures your operations run smoothly and efficiently.
For more comparisons, check the original LeadSquared article on 15 best CRM software in India.
But if you're ready to experience seamless automation and superior customer management - BizPlus CRM is your answer.